Shipping
Please note that due to the present circumstances regarding import tariffs to the US, currently not all of our products are available for our US customer.
Róhe offers Worldwide Shipping, please note that because of current regulations we are unable to ship to the Russian Federation and Ukraine.
From the time you get a confirmation about your order, the delivery time is indicated. The tracking code may need up to 75 hours to get active with delivery information.
ZONE 1 : NETHERLANDS, BELGIUM, GERMANY, LUXEMBURG
Shipping costs: €8
Delivery time: 2-4 working days (shipment with DHL Parcel)
ZONE 2: OTHER EU COUNTRIES
Shipping costs: €15
Delivery time: 3-5 working days (shipment with DHL Parcel).
ZONE 3: REST OF THE WORLD
Shipping costs: €45
Delivery time: 3-5 working days (shipment with DHL Express on Demand)
*Please be aware for additional government duties and custom fees.
ZONE 4: NORWAY & SWITZERLAND
Shipping costs: €18
Delivery time: 3-6 working days (shipment with UPS Standard)
For Norway & Switzerland, please be aware for additional government duties and custom fees.
ZONE 5: US
Shipping costs: $30 for UPS Express Saver or $45 for UPS Express
Delivery time UPS Express Saver: 1-5 days (delivery by end of day)
Delivery time UPS Express: 1-3 days (delivery before 14:00)
*US Additional government duties and custom fees are already included in the local price.
ZONE 6: UK
Shipping costs: £15 for UPS Standard or £30 for UPS Express.
Delivery time UPS Standard : 2-6 days (delivery by end of day)
Delivery time UPS Express : 1-2 days (delivery before 14:00)
*UK Additional government duties and custom fees are already included in the local price.
OBJECTS
The shipping costs of our objects available on request will be calculated during check out. The shipping costs depend of the amount and the weight of your purchase.
SALE SEASON
Please expect a delay in shipping & refunds during our sale.
Sales outside EU with FINAL10 code are final and cannot be exchanged or returned.
CUSTOMS
We ship from the EU, please be aware that orders placed for delivery outside the European Union may be subject to additional government duties and fees at the customs authorities of the country of destination. These fees must be paid by the receiver. We cannot estimate or control the amount imposed upon delivery as the customs regulations vary from country to country.
Be aware, that if the recipient refuses delivery of their order due to a customs charge your package will be considered abandoned and disposed off by the shipping carrier and therefore, your order is not eligible for a refund.
Orders placed in the United States & United Kingdom are including tax & custom duties.
Important for shipments to the USA: In many cases, the UPS Customs department will ask the receiver for a Tax ID or Social Security Number (SSN) for clearance purposes of the shipment. Please make sure to provide this information to UPS, otherwise the shipment will be returned.